Democratic Republic of the Congo: Monitoring, Evaluation and Programme Support Officer

Trócaire works in partnership with local and church organisations, supporting communities in over 20 developing countries across Africa, Asia, Latin America and the Middle East to bring about lasting change. Trócaire envisages a just and peaceful world where; people’s dignity is ensured and rights are respected; basic needs are met and resources are shared equitably; people have control over their own lives; those in power act for the common good.

The DRC Country Programme currently focuses on an integrated programme incorporating resource rights, women’s empowerment & humanitarian response. Protection, participation and resilience are core pillars of the work across all interventions. The programme works with a portfolio of 17 local partner organisations. In strengthening its programming, Trócaire DRC is seeking to recruit a Monitoring, Evaluation and Programme Support Officer, to be based in Bunia, DRC with R&R.

The MEPSO will ensure that programmes adopt a systematic approach to Monitoring, Evaluation, Accountability and Learning and will support the development and implementation of M&E frameworks to a high standard. These M&E systems should be able to track outputs and outcomes throughout the programmes life span and manage data effectively, thus contributing to quality reporting, continuous learning, programme adaption, innovation and increased visibility of the impact of Trócaire’s work. The MEPSO will work closely with and be supported by the Trócaire HQ Monitoring and Evaluation Adviser. The role will collaborate with the Programme Manager and Humanitarian coordinator and work closely with programme officers and with partners on improving their internal M&E plans.

This role will ideally suit candidates with two to three years’ experience and working to further deepen their understanding of M&E within a field based office. For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Reporting to the Programme Manager, this is a fixed term contract of one year renewable and is based in Bunia, DRC with R&R.

SafeguardingProgramme Participants Policy:

Trócaire is committed to Safeguarding Programme Participants from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Key Duties & Responsibilities

1.Contribute to the technical support to Country Programme Team, and roll out of comprehensive Programme and project M&E frameworks.

Specifically:

· Train programme staff regularly on M&E concepts and methodologies and with support from the SIU team in Head Office generate training materials and resources for this;

· Provides technical support to the programme team to design, improve and update Programmes and Projects M&E frameworks, including refinement of indicators, monitoring and evaluation plans, and collection, management, analysis and reporting of performance data;

· Support Programme Officers/Advisors in conducting timely monitoring and learning activities, including oversight and quality assurance of field data collection, data management and analysis which will contribute to quality reporting increased accountability, visibility of programme impact and continual programme improvement;

· Support the use of Trócaire’s global indicators, monitoring tools and methodologies in programmes;

· Support the development, design and management of programme or project evaluations, baselines or research;

· Support the development of the country’s programme accountability framework, including feedback and complaints mechanisms, to ensure the sharing of monitoring information with programme participants and other stakeholders;

· Support programme staff to use M&E learnings to inform and adapt programme implementation.

2.Work closely with Programme Officers/Advisors (and partners when relevant) to strengthen M&E - related partner capacity.

Specifically:

· Identify key gaps in partner M&E - related capacity, and develop strategies to bridge those gaps;

· Work with Programme Officers/Advisors to support partners’ use of results based management and engagement with programme learning and review processes;

· Through training and coaching support partner staff to develop skills and competencies to gather, manage and analyse quality gender-sensitive data;

· Train partners on using analysed data to inform programme quality control, to produce quality donor reports, to document lessons learned and programme impact and to inform future project development;

· Support partners to implement monitoring in a manner that is sensitive to the different needs, responsibilities and capabilities of vulnerable female and male programme participants.

· Support monitoring and audits of policies and processes for keeping programme participants safe from exploitation and abuse.

· Supporting monitoring and learning through supporting partners in the development of comprehensive complaints mechanisms

3.Documenting learning in DRC in the area of MEAL with a view to sharing this with other Trócaire offices and donors.

Specifically:

· Sharing of partner M&E tools and training resources developed;

· Share learning from use of Trócaire global indicators, tools and methodologies;

· Capture lessons from partner capacity building;

· Learn from other organisational and external documented learning in rolling out new approaches and methods (e.g. digital data monitoring and innovative participatory M&E methods) and explore how to apply these in the context of DRC.

4.In conjunction with the programme team, provide support to the Programme Manager and Humanitarian coordinator in managing and coordinating programme development processes such as:

· Assist in the development of institutional funding applications (concept notes and full proposals) in close coordination with Programme Manager, Humanitarian coordinator, Programme Officers/Advisors, Head Office Programme Teams, Institutional Funding Unit and partners, including:

o Contributing to the proposal content particularly, logframe and M&E sections of the proposal;

o Participates in inception workshops and support the development of M&E framework of newly acquired funding proposals;

· Assist in the development of donor reports in close coordination with Programme Manager, Humanitarian coordinator, POs, finance staff and partners;

5.Other

• Ensure that gender and protection issues are addressed in all aspects of M&E work, in relation to partners and in working with colleagues in Trócaire. In particular, champion monitoring and learning approaches which engage with issues of Gender, Protection and Women’s Empowerment;
• Support the programme team in strategic targeting of beneficiaries in project design;
• Any other reasonable duty as may be assigned by the line manager that is consistent with the nature of the job and its level of responsibility;

· Participate in wider organisational planning and review work, as and where appropriate.

Person Specification – Essential Requirements

(E) Qualification

• Third level qualification in social sciences, development studies, or related area.

(E) Experience

· Ability to demonstrate at least 3 years’ suitable practical experience in developing in various aspects of institutional funding, such as grant management, donor relations etc. This could be through a graduate/internship programme or similar immersive experience;

· Experience of implementing results focused monitoring, evaluation and learning systems, and using results or logical frameworks;

· Previous experience of quantitative/ qualitative data management and analysis;

· Experience in participatory M&E approaches;

· Previous experience working with local partner organizations and in facilitating trainings;

· Demonstrated commitment to international development/ justice work.

(E) Skills

· Technical skills to implement M&E in a gender-sensitive manner, including tool design, sampling, data collection, analysis, participatory rural appraisal and report writing.

· Proposal development and writing skills.

· Computer Skills: High level of proficiency in Excel, PowerPoint. Good knowledge of IT systems such as cloud platforms, apps, Excel, databases;

· Facilitation, coordination and communication skills, with an ability to communicate to a variety of audiences;

· Ability to synthesize large amounts of data into different formats (e.g., reports, short summaries, presentations);

· Experience leveraging performance monitoring data for improving ongoing project management;

• Excellent spoken and written French and English.

(E) Qualities

· Commitment to Trócaire’s Vision, Mission and Values and an understanding of a partnership approach to development;

· Sympathetic understanding of the Catholic Church’s role in relief and development;

· Ability to work with women and men from diverse backgrounds;

· Demonstrated and active commitment to gender equality and Women’s Empowerment;

· Ability to work to deadlines with accuracy and attention to detail;

· Ability to learn on-the-job, and an interest in learning about the context, issues and strategies of Trócaire’s programming in DRC;

· Willingness to travel frequently in country;

· Able to work irregular hours on an occasional basis;

· Self-motivated with proven ability to take initiative;

· Strong team player who is able to establish solid working relationships with colleagues in country as well as in Head Office.

· Resilient to working in a humanitarian context.

(E) Knowledge

• Understanding of programme cycle management and Programme Quality theories, including M&E systems and Results Based Management and impact assessment;

· General understanding of development issues and contexts, preferably in the areas of Humanitarian, Sustainable Livelihoods, Resource Rights, SGBV and Women’s Empowerment;

(E) Other

· The job description above is not prescriptive; it simply outlines the key tasks and areas of responsibilities and priorities. These key tasks are subject to change when necessary. Any changes will be made in consultation with the post holder in the interest of Trócaire’s mission in DRC.

Person Specification – Desirable

(D) Experience

· Master’s qualification in social sciences, development studies, or related area.

· Experience living and working overseas.

· Experience in Central Africa desirable.

· Familiar of working in post conflict affected areas

To apply, please click on; https://trocaire.workable.com/j/AE1A914A38 and complete the application form.